Jeff Gray was fantastic. Responded to my first call for information. He came out almost immediately, measured the windows we wanted to cover, and within 4 weeks I had my custom plantation shutters up. The Louver Shop plantation shutters are wonderful! I will never have to paint them, they custom fit them for my windows and doors, and when closed keep the gear and/or cold out. If you want a professional job I highly recommend Jeff Gray and the Louver Shop.